Terms of service
Acceptance Of Terms
By accessing or using the LDNxSiNAI website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site.
Who We Are
LDNxSiNAI is a trading name of Stacey Heaphy, a sole trader based in England. You can reach us at ldnxsinai@gmail.com.
Eligibility
You must be at least 18 years old, or have a parent or guardian's consent, to place an order with us.
Products & Pricing
All prices are shown in pounds sterling (GBP) and are subject to change without notice. We take reasonable care to display product information and pricing accurately, but errors can occur. If we discover a pricing or listing error on your order, we will contact you before proceeding. Product availability is not guaranteed until your order is confirmed.
Orders & Payment
Placing an order is an offer to purchase, which we may accept or decline, for example in cases of suspected fraud or stock errors. We accept the payment methods shown at checkout; all payments are processed securely by our payment provider. We reserve the right to cancel or refuse any order at our discretion.
Shipping & Delivery
See our Shipping Policy for delivery times, costs and international shipping details.
Returns & Refunds
See our Returns Policy for how to return or exchange an item.
Intellectual Property
All content on this site, including text, images, logos and design, is owned by Stacey Heaphy trading as LDNxSiNAI or our licensors, and is protected by copyright and trademark law. You may not reproduce, distribute or use it without our written permission.
Your Account
If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Please let us know immediately if you suspect unauthorised use.
Prohibited Uses
- Using the site for any unlawful purpose.
- Attempting to gain unauthorised access to our systems or another user's account.
- Scraping, copying or reselling site content without permission.
- Submitting fraudulent orders or payment information.
Limitation Of Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid for the relevant order. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, or for fraud.
Indemnification
You agree to indemnify and hold us harmless from any claims, losses or expenses arising from your breach of these terms or misuse of the site.
Governing Law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes To These Terms
We may update these terms from time to time. Changes will be posted on this page, with the last updated date below. This policy was last updated in August 2026. Continued use of the site after changes means you accept the updated terms.
Contact Us
Questions about these terms? Reach out via our Contact Us page or email ldnxsinai@gmail.com.